Privacy Policy

Information we collect

• Contact details you submit through enquiry, consultation, event registration, or download forms — name, email address, mobile number, organisation, designation, and city.
• Engagement information shared with us during IP service delivery, including technical disclosures and portfolio data.
• Transaction information for paid events and services, such as order and payment reference identifiers issued by our payment provider.
• Technical information such as browser type, device, approximate location, referring pages, and site usage collected through analytics and cookies.

How we use your information

• To respond to enquiries and provide the patent search, drafting, filing, analytics, and AI-enabled IP services you request.
• To process registrations and payments for training programmes and events.
• To send service updates, and — where you have opted in — insights, newsletters, and event invitations.
• To improve our website, content, and service quality, and to maintain security and prevent misuse.
• To comply with legal, regulatory, tax, and professional obligations.

Confidentiality of technical disclosures

Invention disclosures, draft specifications, portfolio data, and other technical material shared with us are treated as strictly confidential. Access is limited to team members working on your engagement and is governed by internal confidentiality obligations and, where applicable, a signed non-disclosure agreement.

Legal basis for processing

We process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving our business, and compliance with applicable law.

Sharing and disclosure

• We do not sell personal data.
• We share data with vetted service providers who support our operations — hosting, analytics, email delivery, and payment processing — only to the extent required for those services.
• Where an engagement requires it, we share necessary information with associate attorneys, agents, or patent offices in relevant jurisdictions.
• We may disclose information where required by law, regulation, or valid legal process.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to meet professional and statutory record-keeping requirements, and to resolve disputes or enforce agreements.

Security

We apply administrative, technical, and organisational safeguards including access control, encryption in transit, and least-privilege internal access. No method of transmission or storage is completely secure, but we review our controls regularly.

Your rights

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of data, subject to our legal and professional retention obligations.
• Withdraw consent to marketing communications at any time, using the unsubscribe link or by writing to us.

International transfers

We operate globally and may process data outside your country of residence. Where data is transferred internationally, we take steps to ensure an appropriate level of protection.

Changes to this policy

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.